What We Excel At
Crafting powerful, scalable, and industry-specific Salesforce solutions that fuel business success and optimize workflows.
Salesforce Consultation
Helps businesses optimize and customize Salesforce solutions to improve CRM, streamline processes, and drive growth, with tailored strategies, implementation, and ongoing support.
Salesforce Customization
Tailor Salesforce configurations and customizations to enhance customer and partner engagement, ensuring the platform meets your unique business needs and objectives.
Third-Party
Integration
Seamlessly integrate Salesforce with third-party services such as Amazon S3, Formstack, Zoom, Jira, Google API, PayPal, Microsoft Graph API, Mulesoft, and more, to expand functionality.
Data Migration
Efficiently migrate data to Salesforce using tools like Data Loader (bulk import/export), Workbench (complex queries and API access), Dataloader.io (cloud-based, user-friendly), and Jitterbit (advanced ETL). Ensure accurate mapping, data cleansing, validation, transformation, and error handling for a seamless transition.
AppExchange
Build and publish custom apps on Salesforce AppExchange, from idea to launch. Create innovative, secure solutions that address business challenges, enhance existing functionality, and integrate seamlessly with Salesforce, delivering high value, scalability, reliability, and performance to clients across industries.
Agentforce
Leverage Salesforce Agentforce to enhance your contact center and customer support operations. Agentforce provides a robust framework for building custom agent tools, automating workflows, and integrating customer service processes to deliver exceptional support experiences and improve agent productivity.
Our Expertise in Action
Comprehensive Salesforce solutions designed to solve challenges and scale your business with precision.
Sales Cloud
Streamline your sales processes, manage customer relationships, and drive productivity with Sales Cloud, designed to empower your sales team and enhance revenue generation. Gain real-time visibility into pipelines, forecasts, and performance metrics.
Data Cloud
Salesforce Data Cloud empowers real-time data analysis, AI insights, and seamless data management for smarter business decisions.
Health Cloud
Salesforce Health Cloud streamlines care coordination and enhances patient experiences with personalized healthcare solutions.
Service Cloud
Elevate customer service with Service Cloud, offering advanced tools for case management, support, and live chat to improve customer satisfaction and operational efficiency.
Enable agents with AI-powered recommendations and a unified customer view.
Deliver personalized, omnichannel support across email, phone, chat, and social media.
Experience Cloud
Build branded digital experiences, create powerful customer portals, and foster deeper connections through Experience Cloud, enhancing customer engagement and collaboration. Easily share data with partners, customers, and employees through customizable sites.
Marketing Cloud
Salesforce Marketing Cloud automates campaigns, drives personalized engagement, and tracks customer interactions to generate qualified leads.
Salesforce CPQ
Salesforce CPQ streamlines quoting, automates pricing, and simplifies product configuration for faster, accurate sales.
Financial Services Cloud
Provide tailored solutions for wealth management, insurance, and financial institutions with Financial Services Cloud, designed to enhance client relationships and streamline operations in the financial sector.
Gain a 360-degree view of clients with integrated data and personalized insights.
Automate routine tasks, ensure compliance, and boost advisor productivity across channels.
Despite the time zone difference, AKAAI’s support felt local. Smooth onboarding, clear documentation, and fast delivery. Highly recommended.
We’ve worked with multiple tech vendors—AKAAI stands out for communication and follow-through. No guesswork, no delays, just results.
What impressed us most was their ability to listen, adapt, and execute. AKAAI Infotech felt more like an extension of our own team than an external vendor. With Salesforce, they helped us build smarter workflows and better customer experiences.